1. Introduction
TTW VENTURES, LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you. The services described on this website are developed and operated by the developer TwinWings, and the business that provides those services is TTW VENTURES, LLC.
Please read this policy carefully so that you understand our practices regarding your information. By using this website or contacting us, you acknowledge that you have read and understood the terms described here. If you do not agree with any part of this policy, please discontinue use of the website and do not submit personal information to us.
We may update this policy from time to time to reflect changes in our practices, in technology, or in applicable law. Whenever we make material changes, we will revise the last updated date shown at the top of this page. We encourage you to review this policy periodically so that you remain informed about how we handle your information.
2. Who We Are
TTW VENTURES, LLC is a computer systems design and computer integrated systems design company operating in the professional, scientific, and technical services sector. We design, build, and integrate computer systems for ventures, advisory teams, and growing organizations.
For the purposes of this Privacy Policy, TTW VENTURES, LLC is the data controller responsible for the personal information we collect and process. Our registered business details are as follows:
- Company name: TTW VENTURES, LLC
- Address: 15561 S Mercer Ct, Draper - 84020-5523, United States (US)
- Email: call@twinwings.lat
- Phone: +19085302867
- Website: https://www.twinwings.lat
Any reference in this policy to we, us, or our refers to TTW VENTURES, LLC. Any reference to you or your refers to the individual visiting this website or otherwise interacting with our services.
3. Scope of This Policy
This Privacy Policy applies to information we collect through our website, through email and telephone communications, and through any other interaction in which you provide personal information to us in connection with our services. It describes how we handle information for prospective clients, current clients, website visitors, and other individuals who contact us.
This policy does not apply to information that our clients collect and process on their own systems, even if those systems were designed or operated by us. Where we act as a service provider on behalf of a client, the client remains the controller of that information, and the applicable privacy terms are those published by the client.
This policy also does not apply to websites, applications, or services operated by third parties, even if we link to them or they link to us. We encourage you to review the privacy policies of any third party you interact with before providing information to them.
4. Information We Collect
We collect only the information that is reasonably necessary to operate our website and provide our services. The categories of information we may collect are described below.
Information you provide directly
When you contact us by email, by phone, or through our contact form, you may provide us with your name, email address, phone number, the subject of your inquiry, and the content of your message. If you become a client, you may also provide business information, project details, and billing information needed to deliver our services.
Information collected automatically
When you visit our website, we may automatically collect limited technical information such as your device type, browser type, operating system, approximate location derived from your IP address, pages visited, and the date and time of your visit. This information is used to understand how the website is used and to keep it secure.
Information from third parties
We do not routinely purchase personal information from third parties. In limited cases, we may receive information from public sources or from business partners who refer you to us, always for the purpose of responding to a legitimate business inquiry.
5. How We Collect Information
We collect personal information through several channels, each of which is described below so that you understand when and how your information reaches us.
Direct submissions occur when you complete our contact form, send us an email, call our office, or share information during a consultation. In each of these cases, you choose what information to provide, and you provide it voluntarily for the purpose of starting or continuing a conversation with us.
Automatic collection occurs through standard website technologies such as server logs and cookies. These technologies record basic technical data about your visit and help us measure site performance and detect misuse. This collection happens in the background and does not require any action on your part.
Referrals occur when a third party shares your contact information with us because you have expressed interest in our services. When this happens, we will use that information only to respond to the inquiry and will treat it with the same care as information you provide directly.
6. How We Use Your Information
We use the information we collect for a limited set of business purposes, all of which are connected to operating our business and serving our clients. We do not sell personal information to anyone, and we do not use it for purposes unrelated to those described here.
We use your information to respond to inquiries and to communicate with you about our services. When you reach out with a question, we use your contact details to reply and to follow up as needed. If you become a client, we use your information to perform the services you have requested and to manage the relationship.
We use technical information to operate, maintain, and improve the website. This includes diagnosing problems, measuring how the site is used, and protecting it against misuse. We may also use information to comply with legal obligations, to enforce our agreements, and to protect our rights and the rights of others.
7. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we rely on the following grounds, depending on the situation and the jurisdiction in which you are located.
We process information to perform a contract when you engage us for services and we need your information to deliver those services. This includes responding to pre-contractual requests such as a request for a proposal or a quotation.
We process information based on legitimate interests when doing so is necessary to operate our business and does not override your rights. Examples include improving our website, protecting our systems, and communicating with prospective clients who have contacted us.
We process information to comply with legal obligations when the law requires us to keep records, respond to lawful requests, or meet tax and accounting duties. Where we rely on consent, such as for optional marketing, you may withdraw that consent at any time.
10. Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the reason it was collected.
Inquiry messages are typically retained for a reasonable period so that we can respond and maintain a record of the conversation. Client records are retained for the duration of the client relationship and for a period afterward as needed for legal, tax, and accounting purposes. Technical log data is generally retained for a shorter period and then deleted or aggregated.
When information is no longer needed, we delete it or anonymize it so that it can no longer be linked to you. If you have questions about how long we retain a particular category of information, please contact us using the details in this policy.
11. Data Security
We take the security of your information seriously and use reasonable technical and organizational measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures are reviewed and updated as our systems and the threat landscape evolve.
Our safeguards include limiting access to personal information to those who need it to perform their work, using secure communication channels where practical, and keeping our systems and dependencies current. We also require our service providers to apply appropriate safeguards to any information they handle on our behalf.
No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately so that we can investigate and respond.
12. International Data Transfers
Our business is located in the United States, and the personal information we collect is stored and processed in the United States. If you are located outside the United States, please be aware that your information will be transferred to, and processed in, a country whose data protection laws may differ from those in your country of residence.
Where we transfer information across borders, we take steps to ensure that it receives an appropriate level of protection in line with this policy and with applicable law. We rely on recognized legal mechanisms, such as standard contractual clauses, where they are required.
By using our website and providing information to us, you consent to the transfer and processing of your information in the United States as described in this policy.
13. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to access, correct, or delete your information, the right to object to or restrict certain processing, the right to data portability, and the right to withdraw consent where we rely on it.
To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within the timeframe required by applicable law, and we may need to verify your identity before completing it. We will not discriminate against you for exercising any privacy right available to you.
If you believe we have not handled your request appropriately, you have the right to lodge a complaint with the data protection authority in your jurisdiction. We would appreciate the chance to address your concern directly first, so please reach out to us before escalating.
14. Privacy for Children
Our website and services are intended for business users and are not directed to children under the age of sixteen. We do not knowingly collect personal information from children, and we ask that children not provide personal information to us through the website or any other channel.
If we learn that we have collected personal information from a child without verified parental consent, we will take steps to delete that information as quickly as possible. If you believe a child has provided information to us, please contact us immediately using the details in this policy so that we can investigate and remove it.
Parents and guardians who have questions about how their child may interact with our services are welcome to contact us at any time.
15. Third Party Links and Services
Our website may contain links to third party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices or the content on their sites.
When you follow a link to a third party service, we encourage you to review that services privacy policy and terms before providing any information. Any information you share with a third party is governed by that third party, not by this policy.
We may also use third party services to support our website and business, such as hosting or analytics providers. Where those services process information on our behalf, we select providers that offer appropriate protections and we limit the information they receive to what is needed.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will update the last updated date at the top of this page, and where changes are material we will take reasonable steps to bring them to your attention.
Your continued use of the website after any change to this policy becomes effective constitutes your acceptance of the revised policy. If you do not agree with the revised policy, please discontinue use of the website.
We recommend reviewing this policy periodically so that you remain informed about how we protect your information. If a change materially affects your rights, we will provide a more prominent notice as required by law.
17. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, we encourage you to contact us. We are committed to responding promptly and resolving any issue fairly.
You can reach us through any of the following channels:
- Email: call@twinwings.lat
- Phone: +19085302867
- Mail: TTW VENTURES, LLC, 15561 S Mercer Ct, Draper - 84020-5523, United States (US)
When you contact us about a privacy matter, please provide enough detail for us to identify your concern and respond accurately. We will acknowledge your message and keep you informed of our progress.